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Information   Holdings     Author Notes & Sketches     Summary       More by this author     Osborne, David, 1951-     Subjects     Fiscal policy -- United States -- States.     Budget -- United States -- States.     United States -- Politics and government.     United States -- Appropriations and expenditures.     Browse Catalog     by author:      Osborne, David, 1951-       by title:      The price of governm...       by call number:      352.4 O       Search Bookstores     Amazon     Barnes and Noble     MARC Display

The price of government : getting the results we need in an age of permanent fiscal crisis / David Osborne and Peter Hutchinson. by Osborne, David, 1951- New York : Basic Books, c2004. Call #: 352.4 O Subjects Fiscal policy -- United States -- States.   Budget -- United States -- States.   United States -- Politics and government.   United States -- Appropriations and expenditures. URL http://www.loc.gov/catdir/toc/ecip0413/2004000540.html ISBN:  0465053637 (alk. paper) Description:  xiv, 370 p. : ill. ; 24 cm. Contents:  Getting a grip on the problem -- Setting the price of government -- Setting the priorities of government : buying results that citizens value (at the price they are willing to pay) -- Strategic reviews : divesting to invest -- Consolidation : smart mergers -- Rightsizing : the right work, the right way, with the right staff -- Buying services competitively -- Rewarding performance, not good intentions -- Smarter customer service : putting customers in the driver's seat -- Don't buy mistrust--eliminate it -- Using flexibility to get accountability -- Make administrative systems allies, not enemies -- Smarter work processes : tools from industry -- Leading the transformation and managing the politics. Holds:  0   Copy/Holding information ----- (If you need an item and it is checked in, call the library to confirm availability. For Main library items call 839-4839. For East Valley Branch items call 839-4396.) Location Collection Call No. Status   Main Library-Escondido Main Non-fiction 352.4 O Checked In Request this copy Add Copy to MyList Format: HTMLPlain textDelimited Subject:   Email to:

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